Over the past three years we have been having many conversations within the library system as to how best to respond to an external environment that has been and remains unpredictable from a fiscal, programmatic and technological viewpoint. It has become important to understand in-depth – beyond assumptions and clichés – who it is we are serving, not serving and what resources do we have available to employ in that service.
There is a great deal of talent in the Library system and PPL faces a challenge as to how to best take advantage of that talent. One of the barriers is the traditional library organizational structure that focuses more on how (lending, public computing, reference, etc.) we do things versus concentrating on the who we are trying to serve. We have taken a big step going forward in redesigning our structure to identify the who and the topics that we intend to concentrate on over the next few years. To begin this engagement we have created Teams of staff that have skills and expertise associated with the scope of each Team.
The Teams are:
Business and Government
Children
City of Readers
Cultural Center (Arts and Humanities)
Health
Portland History
Science and Technology
Teens
Over the next few months we will publicize each of these Teams and describe in more detail their mission and scope. We will be looking for volunteers to support the efforts of each Team.
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