Budget discussions in any organization are an annual ritual but the perspective, if a business or organization is going to thrive, has to be on long term return on investment. Portland Public Library has the same ritual yet often we speak publicly only of the last year’s performance which is a limited view and articulation of our value.
People are dead right to ask “what are we getting for our money?” The answers echo over the generations and among tens of thousands of people. A couple of quick facts serve to illustrate the year after year pay back:
The 1,000,000th visit to the renovated Main Library will take place at some point next spring;
Among the 48,413 active card holders who live in Cumberland County only, 7,010,225 items have been borrowed over the life of their relationship with PPL with more borrowed every day. And, there were thousands of other people who preceded them over many years who are no longer active card holders.
Who uses PPL? Is it still relevant?
Case closed.
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